We REFUSE To Offer New Products To You
Unless Their Quality Is EXCELLENT
If We Don’t Trust It – We Don’t Sell It
Trying anything new is always a risk. If you’ve ever tried a new restaurant and left just as hungry as when you arrived, you know new things don’t always work out. The same goes for new products entering the glass replacement market in Delmarva. Some are game-changing, and some come and go with the wind.
But is it up to you to keep up with new products in the glass or window replacement industry?
Of course not.
However, you should want to hire an excellent glass company like GoGlass.
We’re a dependable glass replacement company that keeps up with new products and fully invests in offering you only those we trust and approve of.
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We’re Part Of The National Glass Association
The National Glass Association (NGA) is an outstanding resource for us and all of its members. From education to resources to advocacy, the NGA provides incredible value year after year. They offer articles on new processes, techniques, and more.
In addition to everything the NGA does for its members, they are also an excellent resource for new products. And this is one of the main places where we learn about new products.
We trust the NGA and their opinion on products. It’s a great help that we’re not exposed to every new piece of equipment. And once we discover something we’re interested in, we take our time and really do our homework.
We learn about the product, find out if it can benefit people in our community, and decide on offering it.
Updating Products We Offer
Based On Customer Needs
Customer issues are another point of great concern for us at GoGlass. Because we’re focused on addressing the needs of our customers, we are open to new products that can solve problems or improve quality.
An example of this comes with window tinting.
There’s a difference between hard and soft Low-E glass coatings regarding energy efficiency and durability. In addition, there’s also another difference – the application process.
Currently, we don’t offer a soft Low-E coating. But we’ve found that some customers have preferred and requested it. Since we want to give our customers quality options, we are also working towards offering the soft Low-E coating.
It’s not just about our recommendations. It’s about providing customers throughout the Delmarva community with specific choices they may want for their homes, commercial buildings, or vehicles.
As long as the quality of the product is up to our standard.
Glass Shows Do Exist, And We Attend Them
Yes, there are glass shows, and they can be quite interesting and informative. Vendors are showing off new products, and other presentations are going on throughout the event.
We do attend glass shows typically once or twice a year. This is another place where we can discover new arrivals to the glass industry. While we don’t look into every new product, something might catch our eye and be worth the investment.
Demand, Quality, And You
The two most significant factors in our decision-making process are demand and quality. If we can’t stand behind a product, we won’t offer it.
It’s that simple.
We’re not going to sell something that, even if we install it perfectly, might not live up to the level of quality we expect or that you should demand.
It’s a standard we REFUSE to let slide.
In addition to quality, we listen to our customers. If there is a demand for a product or service, we aim to deliver it to our community.
New products are constantly being developed and released into the glass market, and we keep a keen eye on anything that may greatly benefit our community. Our core values lead us and keep us focused on what’s best for you.
So, if you need glass or window replacement services in the Delmarva area and want a glass company that strives to offer you the highest quality products, contact GoGlass to schedule an estimate.